|
We like to keep things simple - that's why we publish our
plain English terms and conditions for all to see. If
you have any questions with any of these points, please
contact us
Definitions
You:
You and / or your business as detailed overleaf.
Us / We:
The Design Mechanics Limited Suite 2, Link Business Park, Meltham, Huddersfield, HD9 4HL
1. Agreements
1.1
By signing the order form or asking us to proceed with the work detailed within it, a binding agreement will come into place,
which cannot be cancelled without consent from both you and us.
1.2
This agreement is governed by English Law and you and we agree that disputes can only be settled within English Courts.
1.3
This Agreement constitutes the entire agreement between the parties with respect to all matters referred to here in and supersedes
all earlier warranties, representation or statements made by the parties (whether oral or in writing).
2. Payment Terms and Agreement
2.1
You are agreeing to pay for your order in accordance with our simple payment terms. These require a 25% deposit with order and
75% payment on delivery or completion of works and no later that 10 days after this point. We consider a project completed if we
are waiting for content from you that is preventing completion of the project.
2.2
Where payment is not made, we will charge interest on outstanding balances at a rate of 3% per month unpaid. Where online services
have been provided (web sites, e-mail templates, etc) as part of this or previous orders, all online services will be suspended
until payment is made in full.
2.3
We accept payment by the means of cash, cheque, bank transfer, BACS payments and via PayPal for all major credit and debit cards.
However, we charge an additional 3% fee for PayPal payments to reflect their transaction fees.
2.4
An additional charge will be applicable should you request changes to the design that are substantially different to your original
requests after we have supplied the design proof.
3. Ownership
3.1
All goods provided or delivered as a result of this order will remain the property of The Design Mechanics Limited until payment
is received and cleared in full.
4. Copyright
4.1
We retain the copyright on all designs produced.
4.2
We will release designs (to allow you to use alternative printers, sign writers, etc) on request, subject to an administrative
release fee of £40.00 plus VAT.
4.3
For any images that you supply to us, you must have full permission of the copyright holder, and as such, you indemnify us against
any future copyright claims.
5. Designs
5.1
We provide a straightforward, high quality design service. If you ask us to undertake any design work, we will undertake a
comprehensive fact find from you and will produce one design or proof based on this fact find exercise. If you are not happy
with this design, we will ask you to provide appropriate feedback indicating where errors have been made and we will then provide
a second design without further charge to you. We will use our best endeavours to ensure that you are happy with the designs
we produce.
5.2
If additional designs are requested (following 5.1 above) additional charges may become applicable, which we will always negotiate
and agree with you before these are incurred.
6. Proofs
6.1
All proofs will be provided by e-mail as either a JPEG or Adobe PDF file – this allows rapid turnaround time. If you wish to
receive printed proofs, each one will be charged for as an additional service. Please inform us if this is required.
6.2
No work will be printed or published until your confirmation and agreement to the proof document is received.
7. Delivery
7.1
We will attempt to make delivery of printed materials during normal working hours. If we have made 3 attempts to deliver your
goods and have still been unsuccessful we will inform you and you can then choose whether to collect your goods from our offices
(without any additional charge) or to pay for another delivery attempt.
8. General
8.1
All prices are subject to VAT @ 17.5% unless otherwise stated.
8.2
Prices are subject to change without notification.
8.3
Time or price quotations are subject to change unless quoted in writing and then are subject to a maximum guarantee of 2 months
from the date written.
8.4
Web sites provided by The Design Mechanics Limited are offered on a hosting inclusive basis for the first 12 months. This hosting
is then available to purchase per 12 month period and we will contact you in advance of the renewal date to give you the opportunity
to retain this hosting.
8.5
Web site and e-mail hosting services provided by The Design Mechanics is not offered with guarantees or assurances of service
delivery or performance. However, The Design Mechanics and their professional service providers make all reasonable efforts to
ensure continual professional services are provided.
Privacy
9.1
To contact The Design Mechanics Limited regarding privacy you can
e-mail us at
privace2@thedesignmechanics.com
9.2
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
9.3
Our full privacy policy is
available here. | 
